Privacy Policy
Privacy Policy
Last Updated 31 March 2026
Our commitment to maintaining your privacy
Our purpose is to help people to connect with the right Agency or Recruiter and to help Agencies and Recruiters showcase their proven reputation and experience. We believe it’s important that you understand how your information is collected, used, protected and how you can manage it when you engage with us. Our Privacy Policy explains all of this in detail below.
By registering and creating or claiming an account with us, using our products and services, visiting our Platforms or simply engaging with us over the phone, via email, in person or by any other means, the terms contained in this Privacy Policy will apply to you.
Capitalised terms in this Privacy Policy are defined in Section 17, unless otherwise stated.
We operate an online profile, reviews and reputation management platform with related services spanning the Asia-Pacific region with services in Australia, New Zealand, Malaysia, Singapore, Philippines, Indonesia, Thailand and Hong Kong.
As we operate in different markets across the Asia-Pacific region, aspects of this Privacy Policy address certain region-specific requirements under applicable Privacy Laws (please see Section 18 for more information). It is important that you read this Privacy Policy in full to ensure you understand all aspects that apply to you.
SEEK Recruiter Profile Pty Ltd is the legal entity in the SEEK Group responsible for the Personal Information we Process.
We collect information to help Agencies and Recruiters showcase their reputation, and to help Candidates and Employers connect with the right Recruiter.
The main types of information (including Personal Information) we may collect includes but is not limited to:
a) If you are a Registered User:
Categories of Personal Information | Description |
General Data |
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Contact Data |
|
Background Data | For Recruiters setting up or claiming a Profile Page, you may elect to disclose to us the following information: personal summary, career history, profile photo, professional classifications, work location, licences and certifications and any other background information which you may choose to share in your Profile Page |
Usage and Device Data | Information on access and visits to a Platform, usage patterns, device IDs, Cookies, pages which you have visited, search and click history on a Platform, personalisation of content on a Platform, IP Address, browser types and forms, referrer page, operating system, date and time stamps and clickstream data retained in log files. This data is automatically collected through use of Cookies that is part of or placed on your browser or on your devices. (see Section 11 for more information on how we manage Usage and Device Data). |
Third Party Data (including Personal Information of Related Person) | Name, email address, mobile phone number, other contact number, contact address, workplace, position, relationship with the Registered User (please ensure you have the consent of the relevant third party when disclosing their Personal Information to us). |
Location Data | Contact address and/or device location when using a Platform on your device. Your device location is only stored on your device and only if you have given your permission for the application to identify your location. |
b) If you are an Unregistered User:
We may collect your Usage and Device Data, Contact Data and/or Location Data if you engage with us as an Unregistered User. For example, if you contact us via phone, email or online.
c) If you are a Young User:
For Young Users who are under the minimum age provided for under applicable Privacy Laws, you represent and warrant that your parent or legal guardian has been informed of and agreed to this Privacy Policy. Where legally required, you are responsible for obtaining valid consent from your parent or legal guardian before providing us with your Personal Information (Parental Consent). We may ask you to provide us with evidence of the Parental Consent and we reserve the right to delete any Personal Information collected from you if we cannot verify that you have the necessary consent to provide us with your Personal Information and/or use our Platforms. We will not be held liable or responsible where you have failed to obtain Parental Consent.
d) Other categories of Personal Information:
We may also collect other Personal Information that you provide through your engagement with us, for example, in connection with surveys or promotions.
In most cases, we do not need to collect your Sensitive Information when you engage with us. You should not disclose any Sensitive Information to us which is not necessary or relevant to disclose. Candidates and Employers should be especially mindful when populating free text fields, such as when sending messages to Recruiters or when writing reviews. This information will be collected by us on behalf of the Recruiter.
We collect your Personal Information in a few different ways.
a) Directly from you
We collect your Personal Information directly from you (including but not limited to) when you register and create or claim an account with us, use any of our products and services (including when you communicate with us) or simply visit our Platforms.
b) SEEK Group
We may also receive or collect your Personal Information from another entity within the SEEK Group from time to time in accordance with the privacy policy of those related entities and/or relevant Privacy Laws or other relevant law (as applicable).
c) Indirectly
We may also collect your Personal Information via third parties, for example:
When you register and sign in to your account with us via Google, Facebook or Apple. When you register or sign in using your Google or Facebook login details or Apple ID, you give Google, Facebook or Apple (as applicable) permission to share your data with us, such as your name and email address. If you already have an account registered with the same email address, your existing account will be linked with the login details of your Linked Accounts. When using your Apple ID, you can choose to hide your email address from us and Apple will instead provide us with a random email address which will be linked to your account. Please be aware that by updating your email address by accessing the ‘Settings’ section in your account, this will not unlink your account from the login details of your Linked Account. You can unlink your Google login details in your “Linked Accounts” page of your Google Account. You can unlink your Facebook login details in the “Apps and Websites” settings in your Facebook Account. You can unlink your Apple login details using the “Sign in with Apple” or “Apps Using Apple ID” settings of your Apple ID account settings. If you unlink your Linked Account, we will still hold the Personal Information you shared via the Linked Account when you first registered your account.
When we work with third parties, for example, our Service Providers and Partners (which includes recruitment software providers).
If you are a Candidate or Employer, we may collect additional Personal Information about you via Recruiters if this information is captured in our Platforms from a job placement.
We may also collect your Personal Information from government, law enforcement and regulatory authorities where necessary and as required. This may include, but is not limited to, police, immigration, customs, and border security agencies.
d) From your online activities
We use Cookies to collect your Usage and Device Data when you use the platforms of any entity within the SEEK Group (Related Platforms). For more information on Cookies and Usage and Device Data, see Section 11 below.
We collect Personal Information from you which we have a legal basis to collect and is necessary for the purposes set out below:
a) To provide Users with products and services
Purposes | Categories of Personal Information and Legal Bases |
To provide you with products and services We use your information to provide our products and services, including but not limited to assisting and enabling Recruiters in creating and showcasing their Profile Page and Review content, enabling Candidates and Employers to search and connect with Agencies and Recruiters, processing transactions with you, and verifying you as a Registered User. | Categories of Personal Information
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To customise and improve products and services We use your information to customise and improve our products and services. We may use your information to tailor features and personalise your experience, including but not limited to recommending Recruiters to Candidates on our platforms, based on matching Recruiters’ placement history with Candidate profiles. | Categories of Personal Information
Legal Bases
|
To communicate with you about your use of our products and services and to provide you with technical and other support We may contact you and provide information relevant to your use of the Platforms, products or services and to provide you with technical and other support. When we speak to you over the phone, we may record the calls for training, verification and quality assurance purposes. | Categories of Personal Information
Legal Bases
|
b) Marketing and communication purposes
Purposes | Categories of Personal Information and Legal Bases |
To market and promote our products and services We use your information to send you marketing and promotional materials for direct marketing purposes including information about our products and features, job placement and related career information, newsletters, survey requests and events we think may be of interest to you. We may communicate with you via a number of different channels (including but not limited to email/instant message/social media).
See Section 13 below on how you can change your communication preferences. | Categories of Personal Information
Legal Bases
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Usage and Device Data
We track and monitor your Usage and Device Data to personalise, manage and target display advertisements that may be visible to you.
See Section 11 below for more information on how we use Cookies. | Categories of Personal Information
Legal Bases
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To conduct market surveys, trials and customer research
| Categories of Personal Information
Legal Bases
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To send you information regarding the products and services offered by businesses within the SEEK Group, Advertisers and Partners | Categories of Personal Information
Legal Bases
|
c) As part of SEEK Group’s business operations
Purposes | Categories of Personal Information and Legal Bases |
For research and development of products and services within the SEEK Group
We use your information to obtain insights about our Users and to help businesses within the SEEK Group to improve, tailor and develop their products and services (for example, by conducting trials, analytics and customer research). | Categories of Personal Information
Legal Bases
|
To manage and administer our products and services, verify your identity and to ensure the safety and security of our operations We use your information to verify your identity (and any other information you may provide to us), your accounts and activities, to detect, prevent and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activities. This may include managing authentication through a centralised login system and storing certain login and verification data centrally, so you can securely access multiple SEEK Group platforms with a single set of credentials. | Categories of Personal Information
Legal Bases
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To protect rights of all entities within the SEEK Group, its assets, other rights and interests and personnel | Categories of Personal Information
Legal Bases
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To send you investor information relevant to SEEK Limited | Categories of Personal Information
Legal Bases
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d) To meet our regulatory, compliance and legal obligations
Purposes | Categories of Personal Information and Legal Bases |
To comply with our regulatory, compliance and legal obligations This includes, without limitation, to proceed with a request relevant to your rights regarding our use and handling of your Personal Information and to respond to potential requests for information from different regulatory or law enforcement authorities | Categories of Personal Information
Legal Bases
|
It is important for us to Process your Personal Information in order to provide our products and services to you. If you do not want your information to be Processed for the purposes set out in this Privacy Policy, you may need to cease using our Platforms, products or services or engaging with us.
You can choose not to share your Personal Information with us. However, if you choose not to provide us with the necessary Personal Information, we may not be able to provide you with some or all our products or services.
We also require your Personal Information to meet our legal obligations. Where the legal basis for the Processing of your Personal Information is to comply with our legal obligations, a failure by you to provide us with certain Personal Information may cause us and/or you to be in breach of these legal obligations.
We take reasonable steps to ensure the security of our systems and to protect your Personal Information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Any Personal Information which we hold is stored on secure servers and protected in controlled facilities.
We follow accepted industry standards to protect your Personal Information. However, no method of transmission over the internet, or method of electronic storage, is guaranteed to always be secure. Third parties with whom we share your Personal Information (including Recruiters) are asked by us to comply with all relevant obligations relating to the use and disclosure of Personal Information that are outlined in applicable Privacy Laws and any other relevant laws. Where you are asked by a third party to provide your information directly to them (for example, where you communicate with a Recruiter), the use of your information by these third parties will be governed by their own privacy policies and is not our responsibility or within our control.
You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used on the Platforms. Please notify us immediately if you become aware of any unauthorised use of, or breach of security relating to, your account.
a) IP Addresses Our web servers gather your Internet Protocol (IP) address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Platforms, including the monitoring of the location of our Users.
b) Cookies and similar technologies
We use Cookies to provide Users with a better browsing experience. These Cookies collect details such as preferences and click activity for measurement and for features such as remembering your details when logging in. We use this information for a variety of purposes, including to customise and improve your experience of our services, to improve website performance, to analyse, develop and test our services and new functionalities, to make business decisions, aiding in error reporting, and to report to our business Partners on results achieved through our services.
This information may be received from or shared with any entity within the SEEK Group and our Service Providers and Partners. This is done for the purpose of providing you with improved products and services.
We may also use Cookies and similar technologies (e.g. device IDs) to tailor display advertisements from any entity within the SEEK Group, our Partners and Advertisers that appear on our Platforms, Related Platforms or other third party websites and apps (Advertising Locations) to your interests, actions and behaviour on those Advertising Locations (which may be collected through the use of Cookies on those Advertising Locations), your Profile Page and/or information provided as a User on the Advertising Locations. Display advertisements may be targeted to Candidates, Advertisers, or other types of visitors to those Advertising Locations.
We also collect and use device IDs to recognize you and your device(s) on, off and across different services and devices where you have engaged with our products and services. To do this, we share your device ID with our Partners and Service Providers.
Our Partners and Service Providers may place Cookies on some of the pages Users visit on the Platforms. These Cookies are designed to collect non-personal information to analyse Users’ interests and searches on our Platforms to help deliver more relevant display advertisements when Users visit our Platforms and other websites. The non-personal information collected by these Cookies may be shared with other third parties for purpose of managing and targeting display advertisements and for market research analysis.
You can limit the use of your information for purposes of targeted display advertising by updating your browser settings to block Cookies or by updating the display advertising settings in the system settings of your mobile device.
If you do not wish to have Cookies active while you browse our Platforms, you may “opt out” by modifying the privacy options in your browser. However, doing so will prevent access to some areas of the Platforms and limit your use of some of our products and services.
c) Third Party Measurement To better understand our Users, we utilise third party Service Providers to measure and assess our Platforms’ traffic. A Cookie is used to collect the following information on the usage of our Platforms:
The number of page views (or page impressions) that occur on the Platforms;
The number of unique visitors to the Platforms;
How long these unique visitors (on average) spend on the Platforms when they do visit; and
Common entry and exit points into the Platforms.
For Unregistered Users of our Platforms, this aggregated information is collated and provided to us to assist in analysing the usage of our Platforms. For Registered Users, this information is connected across different sessions on various devices to our Platforms to provide a more accurate total of the number of Users prior to aggregation. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other organisations.
We retain your Personal Information for as long as is necessary to fulfil the purposes for which it was collected and retained as set out in this Privacy Policy or until such time as you request us to delete your Personal Information, after which we will take reasonable steps to delete your Personal Information (if required under applicable Privacy Laws).
If you have contacted a Recruiter on our Platforms and therefore provided your Personal Information to a Recruiter, you will need to contact the Recruiter directly to request that your information be deleted from their systems.
We may retain your Personal Information even after you have requested that it be deleted if retention is reasonably necessary for us to comply with our legitimate interests, legal and regulatory obligations, resolve disputes between Users, prevent and remediate any fraud and/or abuse, store in testing or backup systems (for a period of time) or to enforce this Privacy Policy and/or any of our other Terms and Conditions. Where information is held in testing environments, this information is held in closed and secure environments, and the information is only used for the purpose of internal software testing. Information held in backup systems is only held for the purposes of restoring systems in the event of a data loss.
a) General You can make certain requests in relation to Personal Information that we hold about you. Some of these requests only apply in certain circumstances, as set out in more detail below.
Access: You have the right to ascertain whether we hold Personal Information about you and request access to such Personal Information. For Recruiters, you may access your information at any time by logging in to your account. For Candidates and Employers, you may access your information at any time by contacting us.
Correction/Rectification: You have the right to correct any Personal Information held about you that is inaccurate or incomplete. If you are an Agency or Recruiter, you can change or update your Profile Page at any time by logging in to your account. Alternatively, any User can correct or update their Personal Information by contacting us.
Deletion: a) For Candidates and Employers, you can request that we delete your Personal Information held by contacting us. Alternatively, any User can contact us to request that we limit the Processing of or delete their Personal Information, or to withdraw their consent to our Processing of their Personal Information. b) Please note, for Recruiters who make a deletion request, we will promptly remove your Profile Page information (which includes your Personal Information) from our Platforms. To delete your Profile Page, you will need to delete your entire account with us. However, if your Profile Page information has been accessed or indexed by Third Party Platforms and Websites, cached or republished versions of your Profile Page Information may continue to be displayed by these platforms for a period of time after your deletion request is processed by us. We cannot guarantee the complete removal or deletion of your Personal Information from these Third Party Platforms and Websites as these platforms operate independently of SEEK Recruiter Profile and manage their own update and deletion processes. You may wish to contact such platforms directly to resolve the deletion of your Personal Information.
Opt out/Unsubscribe You may opt out of communications from us, by contacting us via the contact details in Section 15 or by clicking ‘unsubscribe’ in the footer of any marketing or promotional email. We will comply with any unsubscribe request as soon as reasonably practicable, and in accordance with applicable Privacy Laws.
When contacting us directly and making a request under this section, we may ask you to provide information to verify your identity before proceeding with the request. Depending on the circumstances and requirements under applicable Privacy Laws, we may not be able to fulfil a particular request from you. We will engage with you where we are unable to fulfil a particular request.
You can also contact us to request access to any additional Personal Information rights that may be available to you under applicable Privacy Laws. We will respond to your request as soon as reasonably practicable, and in accordance with applicable Privacy Laws.
You are responsible for providing accurate, complete, and up-to-date information to us about yourself and any other person whose Personal Information you provide to us and for updating this Personal Information as and when it becomes inaccurate or out-of-date. For Agencies, Candidates, Employers and Recruiters we reserve the right to disable and/or delete your Profile Page or certain information included within your Profile Page at our sole discretion. We may take such steps if for example, information is found or believed to be untrue or being stored for improper purposes.
We cannot control who accesses your publicly available information or how they use it;
Third Party Platforms and Websites operate independently and may index, scrape, cache, process, aggregate and redistribute your publicly accessible information according to their own policies even after you change your visibility settings or delete your Profile Page, including in cached or republished versions;and
You bear sole responsibility for determining what information to include in your Profile Page.
b) Managing Your Visibility Settings Agencies and Recruiters can modify their Profile Page visibility settings at any time, by reaching out to us.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. In some circumstances, depending on the nature of the changes, you will be notified of the changes to this Privacy Policy prior to them taking effect if required to do so under applicable Privacy Laws.
By continuing to use our Platforms, products or services, you agree to any modifications that are made to this Privacy Policy.
If you have any questions or complaints regarding this Privacy Policy or if you wish to contact us regarding our use or handling of your Personal Information, you can do so by contacting us at [email protected]
You can also contact us and request a copy of this Privacy Policy in hard copy or in another format that suits your particular needs.
Any privacy complaint received by us will be referred for prompt investigation and a response will be provided to you as soon as possible. If you are still unsatisfied with the resolution of any complaints made, you may seek further redress through your local data protection regulator.
This Privacy Policy may be translated into the local language in the relevant territory. In the event of a conflict between this Privacy Policy in the English language version and the localised version, the English language version shall prevail. The localised version shall be deemed to be automatically amended to conform with and made consistent with the English language version.
Term | Definition |
Agency | A recruitment agency business |
Candidate | An individual who uses our Platforms and/or accesses our services (whether by registered account or not), including leaving reviews for Recruiters, future opportunities, networking, or other career-related purposes. |
Cookies | Cookies, tags, applets, scripts and other similar technologies. |
Employer | A hirer who uses our Platforms and/or accesses our services, including to leave reviews for Recruiters or other recruitment related purposes. |
Home Location | Your primary place of residence (if you are a Candidate, your primary place of residence as selected in your Profile Page). |
Linked Accounts | Google, Facebook or Apple ID logins. |
Parental Consent | Has the meaning given to it in Section 3 of this Privacy Policy. |
Partners | Third parties who work with us to provide us or our Users with services, for example, marketing partners that we work with to advertise and market our products and services, recruitment software providers that integrate with us to provide our services to Advertisers or strategic business partners that we work with to provide ancillary services. |
Personal Information | Information (including Sensitive Information) that identifies an individual or could reasonably identify an individual, including facts and opinions, whether they are true or not. In certain jurisdictions, the term “Personal Data” is used under applicable Privacy Laws, which means any information relating to an identified person, or a directly or indirectly identifiable individual. References to Personal Information in this Privacy Policy include a reference to Personal Data, where applicable. |
Personal Data | See definition of Personal Information. |
Platform(s) | Includes our online websites, mobile websites, applications, products, services, features and software. |
Privacy Laws | The applicable privacy and data protection laws (including any applicable spam laws) as may be in force from time to time in a particular jurisdiction which regulates the collection, use, disclosure, storage of and granting of access rights to Personal Information. |
Process, Processing, or Processed | The collection, use, disclosure, transfer, retention or other processing of Personal Information. |
Profile Page | a) An Agency Profile Page created on our Platform contains the Reviews of the Agency. b) A Recruiter Profile Page is created or claimed (where an Agency has sent an invite to a Recruiter to claim a Profile Page) on our Platform. A Recruiter Profile Page contains the name and Reviews of a Recruiter and may contain other Recruiter Personal Information. |
Recruiter | A professional agency or freelance recruiter who has a claimed or unclaimed Profile Page on the site or who SEEK Recruiter Profile deems to be a Recruiter. |
Registered User | A User who has registered an account with us via our Platforms (or other means to obtain or receive access to our products and/or services) and are signed in to that account when using our Platform. In certain contexts, described in this Privacy Policy (such as Profile Page visibility), Registered Users who are signed out of their account when using our Platforms, products or services will be treated as Unregistered Users. |
Related Person | A person or persons who are related to the Registered Users such as referees and emergency contacts. |
Related Platforms | Has the meaning given to it in Section 5(d) of this Privacy Policy. |
Reviews | Feedback posted by candidates and employers about their experiences with you as a Recruiter or Agency (as applicable). |
SEEK Recruiter Profile, we, us, our | Any reference to “SEEK Recruiter Profile”, “we”, “us” and “our” refers to SEEK Recruiter Profile. |
SEEK Group | SEEK Limited and each of SEEK Limited’s related bodies corporate (as that term is defined in the Australian Corporations Act 2001 (Cth)). |
Sensitive Information | Certain categories of Personal Information as defined under applicable Privacy Laws that may include information or opinion about an individual’s racial or ethnic origin, political opinion or associations, religious beliefs, trade union memberships or associations, sexual orientation, criminal record including any proceedings for any offence committed or alleged to have been committed by such individual (including the disposal or result of such proceedings), health and genetic information, or government-issued identification, provided the information or opinion otherwise meets the definition of Personal Information. |
Service Providers | Third parties that help us to provide our product and services to you. For example, analytics service providers; cloud system service providers; storage service providers; information technology service providers; marketing and advertising service providers; market research providers; accounting, audit, legal and compliance service providers, and other professional advisers; service providers who provide services in event management, electronic payment service providers, and all other vendors. |
Terms and Conditions | Any terms of use, terms and conditions and/or other agreed terms (as may be amended from time to time) that you agree to when procuring our products and services. These may include (but are not limited to) our Advertising Terms of Use (including any Advertising Agreement you may enter with us); Product Terms; Talent Search Terms and Conditions; Company Profiles Terms and Conditions, SEEK API Terms of Use and Website Terms and Conditions. |
Third Party Platforms and Websites | Websites, platforms, mobile applications, tools or services not operated by SEEK, including but not limited to public search engines, AI-powered services, automated crawlers, content indexing and aggregation tools, and other online services that may access, index, scrape, cache, process, aggregate or republish content from our Platforms, whether these services are operated via websites, mobile applications, APIs, or other digital interfaces. |
Unregistered User | A User who: a) uses and visits our Platforms but does not have a Registered User account; b) holds a Registered User account but is not signed in to that account at the time in which they access our products and services; or c) engages with us via other channels external to our Platforms, for example, by phone or in person, by direct job application process, as an investor, by participating in any events, programs or promotions, or by Third Party Platforms and Websites. |
Usage and Device Data | Has the meaning given to it in Section 3 of this Privacy Policy. |
Users, you, your | Candidates, Advertisers, Registered Users, Unregistered Users and all other Users (as applicable) who otherwise engage with us and/or utilise our products, services or information, whether on or off our Platforms, unless the context provides that only Candidates, Registered Users, Unregistered Users and/or Advertisers are being referred to. |
Young User | Means any User who is under the minimum age provided for under applicable Privacy Laws, including: a) for Users in Thailand, a Young User means a person under the age of 20 years old who has not been legally married. b) For Users in Indonesia, a Young User means a person under the age of 21 years old who has not been legally married. c) For Users in the Philippines, a Young User means a person under the age of 18 years old. d) For Users in Malaysia, a Young User means a person under the age of 18 years old. e) For Users in Singapore, a Young User means a person under the age of 13 years old. |
If applicable the following jurisdiction-specific terms will supplement, and should be read together with, this Privacy Policy. In the event of a conflict between the jurisdiction-specific terms that are relevant to your jurisdiction and the rest of the Privacy Policy, the relevant jurisdiction-specific terms will prevail.
a) Hong Kong We intend to use the name and contact details of Registered Users for the purpose of direct marketing in relation to the following products and services, and your consent (which includes an indication of no objection) is required for us to do so:
our products and services including information about our features, job placement and related career information, newsletters, surveys and other event information; and
products and services offered by businesses within the SEEK Group.
Please refer to Section 13 in respect of your options to unsubscribe from direct marketing.
b) Thailand If you are based in Thailand, then in addition to what is set out in this Privacy Policy, the following applies to you in accordance with the Personal Data Protection Act B.E. 2562 (2019) and any regulations, rules, guidelines, notifications and orders issued by virtue of said legislation, as may be amended from time to time (collectively, referred to as “PDPA”).
Retention Period
We will retain your personal data for as long as is required in order to fulfil the purposes specified in this Privacy Policy or as otherwise required by any applicable law.
Data Subject Rights
Subject to the limitations and conditions of the PDPA, you are entitled to the following rights in respect of your Personal Information.
Right to access | To request to have access to your Personal Information, or to request to have a copy of such Personal Information, as well as to request disclosure of how your Personal Information has been acquired without your consent. |
Right to data portability | To obtain your Personal Information in the format which is generally readable or usable with automatic tools or devices from us, and you are also entitled to request that we transmit your Personal Information in such format to another data controller. |
Right to object | To object to the Processing of your Personal Information, particularly where your Personal Information is Processed for direct marketing purposes. |
Right of erasure | To request that your Personal Information be deleted, destroyed or de- identified. |
Right to suspension | To request that the Processing of your Personal Information be suspended. |
Right to rectification | To request that your Personal Information be updated, completed or rectified. For Registered Users, you may alternatively edit or amend your Personal Information on your Profile Page. |
Right to withdraw consent | Where the legal basis for the Processing of your Personal Information is consent, you will be entitled to withdraw consent at any time, subject to the conditions and limitations stipulated by the PDPA. Withdrawal of your consent shall not affect the Processing of your Personal Information for which you have lawfully granted consent prior to such withdrawal. |
Right to lodge complaint | You are entitled to lodge a complaint to the personal data protection supervisory authorities in the event of our non-compliance or violation of the PDPA. Notwithstanding that, we encourage you to first contact us to resolve any issues or concerns. |
c) Philippines
If you are based in the Philippines, subject to the limitations and conditions of the Data Privacy Act of 2012 (DPA) and any regulations, rules, guidelines, notifications and orders issued by virtue of the DPA, as may be amended from time to time, you are entitled to the following rights in respect of your Personal Information.
Right to be informed | To be informed that your Personal Information is being, or have been processed, including the existence of automated decision-making and profiling. We have done so through this Privacy Policy. |
Right to object | To object to the processing of your Personal Information, including processing for direct marketing, automated processing or profiling. |
Right to access | To reasonable access to, upon demand, or copies of your Personal Information including the sources from which your Personal Information were obtained, names and addresses of the recipients of your Personal Information, the manner by which such were processed, the reasons for the disclosure of your Personal Information to recipients (if any), information on automated processes where your Personal Information will or is likely to be made as the sole basis for any decision that significantly affects or will affect you, the date when your Personal Information were last accessed and modified and the designation, name of the Personal Information Controller. |
Right to rectification | To dispute the inaccuracy or error in the Personal Information and have us correct it immediately and accordingly, unless the request is vexatious or otherwise unreasonable. |
Right to erasure / blocking | To suspend, withdraw or order the blocking, removal, or destruction of your Personal Information from our filing system. |
Right to damages | To be indemnified for any damages sustained due to such inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of Personal Information, taking into account any violation of your rights and freedoms as data subject. |
Right to data portability | To obtain from us a copy of your Personal Information in an electronic or structured format that is commonly used and allows for further use by you. |
Right to lodge complaint | You are entitled to lodge a complaint to the National Privacy Commission in the event of our non-compliance or violation of the DPA. Notwithstanding that, we encourage you to first contact us to resolve any issues or concerns. |
d) New Zealand
Some of the third parties to whom we may disclose your Personal Information (as listed above in Section 8) may be 'foreign persons or entities' for the purposes of New Zealand's Privacy Act 2020 (for example, they may be companies incorporated outside New Zealand).
You authorise us to make those disclosures and acknowledge that those recipients may not be subject to Privacy Laws that provide comparable safeguards to those under the Privacy Act 2020.
e) Malaysia
Parental Consent
In the event you are agreeing to this Privacy Policy in order for a minor to access and use our Platforms, products or services, you hereby consent to the provision of Personal Information of the minor to be processed in accordance with this Privacy Policy and you personally accept and agree to be bound by the terms in this Privacy Policy. Further, you hereby agree to take responsibility for the actions of such minor, and that minor's compliance with this Privacy Policy.
Right to limit processing of your Personal Information
You may request to limit the processing of your Personal Information by using the contact details provided under the Contact Us section above. However, this may affect our provision of our products and services to you.
f) Singapore
If you are based in Singapore, then all references to Privacy Laws in this Privacy Policy should be construed as including a reference to Singapore’s Personal Data Protection Act 2012 (PDPA 2012) and any of its related subsidiary legislation, regulations, rules, advisory guidelines, notifications and/or orders as may be amended from time to time.
Reliance on Deemed Consent and/or Various Exceptions under PDPA 2012
All references to consent in this Privacy Policy shall also include a reference to deemed consent by you to the collection, use and/or disclosure of your Personal Information by us when you register and create or claim an account with us, use our products and services, visit our Platforms or simply engage with us over the phone, via email, in person or by any other means. Subject to PDPA 2012, we shall be entitled to rely on such deemed consent by you for the collection, use and/or disclosure of your Personal Information for the purposes stated in the sections above.
Apart from deemed consent, we may also rely on other exceptions to the requirement of consent under PDPA 2012 where appropriate, including but not limited to situations where:
The use of the Personal Information (which includes sharing of such Personal Information between entities within the SEEK Group) is in relation to (i) improving, enhancing or developing our new goods or services; (ii) improving, enhancing or developing our new methods or processes for business operations in relation to our goods and services; (iii) learning or understanding behaviour and preferences of our customers (including groups of customers segmented by profile); and/or (iv) identifying goods or services that may be suitable for customers (including groups of customers segmented by profile) or personalising or customising any such goods or services for customers (the Business Improvement Exception);
Where the collection, use and/or disclosure of Personal Information is in relation to data obtained from or disclosed by a public agency and is consistent with the purpose of the disclosure by the public agency (Public Agency Exception); and/or
Where the use and/or disclosure of Personal Information is for the purposes of research, including but not limited to market research, provided that (i) the research purpose cannot be reasonably accomplished unless the Personal Information is provided in an individually identifiable form; (ii) there is a clear public benefit to using the Personal Information for the research purpose; (iii) the results of the research will not be used to make any decision that affects you; and (iv) in the event the results of the research are published, we will publish the results in a form that does not identify you. An additional condition applies to the disclosure of Personal Information, where it must be impractical for us to seek your consent for disclosure (the Research Exception).
For the avoidance of doubt therefore, we may also rely on the Business Improvement Exception; the Public Agency Exception and/or the Research Exception (where appropriate, and subject to the PDPA 2012) in addition to all the legal bases set out in Section 6 above, in respect of the processing of your Personal Information for the specified purposes stated in that section.
As set out in Section 4 above, we will only collect, use and/or disclose Sensitive Information with your explicit consent or if there is another legal basis permitting us to do so.
Right to Withdraw Consent
Subject to PDPA 2012, and in addition to all the rights as set out in Section 13 above, you are also entitled to the following right in respect of your Personal Information.
Right to withdraw consent | Where the legal basis for the Processing of your Personal Information is consent, you will be entitled to withdraw any consent given or deemed to have been given under PDPA 2012 at any time, subject to the conditions and limitations stipulated by PDPA 2012. With regards to your Personal Information that is already in our possession, withdrawal of consent would only apply to our continued use or future disclosure of the Personal Information concerned. |
Transfer of Personal Information outside of Singapore
Further to Section 9, where your Personal Information is transferred out of Singapore, we will take reasonable steps to ensure that your Personal Information continues to receive a standard of protection that is at least comparable to that provided under PDPA 2012.
By registering and creating or claiming an account with us, using our products and services, visiting our Platforms or simply engaging with us over the phone, via email, in person or by any other means, you accept and agree that your Personal Information may be transferred (in or outside Singapore) to third parties including those set out in Sections 8 and 9 above, to be used for the purposes stated in those sections. We will implement reasonable security arrangements which may include administrative, physical, and technical measures, such as ensuring that only the appropriate amount of personal data is held, restricting access to confidential documents on a need-to-know basis, implementing access limitation and encryption protocols to prevent unauthorised access, compartmentalisation of data, transferring Personal Information only on secure computer networks, and/or other relevant measures to protect your Personal Information.